Franklin Zhang
@franklinzhang2
Senior software engineer specializing in production AI systems and LLM-powered commerce.
What I'm looking for
I am a senior software engineer focused on designing and shipping production-grade AI systems that drive business impact and maintain strong safety, privacy, and compliance guarantees. At Shopify I led AI-native commerce systems, building LLM-powered assistants, RAG-based recommendation layers, and orchestration frameworks while mentoring teams and shaping org-wide AI standards.
Previously, I built real-time clinical AI at Viz.ai, implementing DICOM ingestion, GPU-backed inference pipelines, and low-latency workflows for time-critical care, and earlier constructed HIPAA-compliant patient engagement platforms integrating HL7/FHIR at GetWellNetwork. Across roles I emphasize reliable, observable, and cost-conscious infrastructure for large-scale ML workloads.
I bring deep technical expertise across model orchestration, distributed inference, data systems, and cloud-native infrastructure, with a track record of operationalizing generative AI, ensuring regulatory compliance, and improving product velocity through shared platform patterns.
Experience
Work history, roles, and key accomplishments
Led design and deployment of AI-native commerce systems including LLM-powered assistants and content automation at global merchant scale, improving automation and operational safety for merchant workflows.
Software Engineer
Viz.ai
Oct 2018 - Dec 2021 (3 years 2 months)
Built real-time clinical AI systems for acute stroke detection and care coordination, delivering low-latency imaging pipelines and event-driven workflows that reduced time-to-notification for clinicians.
Software Engineer
GetWellNetwork
Aug 2014 - Sep 2018 (4 years 1 month)
Developed HIPAA-compliant patient engagement platforms integrating EHRs using HL7/FHIR, improving interoperability and patient-facing performance across bedside and mobile surfaces.
Education
Degrees, certifications, and relevant coursework
University of Houston
Bachelor of Science, Computer Science
2010 - 2014
Completed a Bachelor of Science in Computer Science with coursework and projects focused on software engineering and systems.
Availability
Location
Authorized to work in
Job categories
Skills
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