Francis Tchoupe
@francistchoupe
Certified Scrum Master and Agile Coach with 8+ years of experience.
What I'm looking for
I am a Certified Scrum Master and Agile Coach with over 8 years of experience leading remote and hybrid teams in software development and enterprise Agile delivery. My expertise lies in driving self-organizing teams, championing Agile values, and facilitating asynchronous collaboration across time zones. I have a proven track record of managing cross-functional teams, resolving blockers, and aligning delivery with business outcomes.
Throughout my career, I have successfully implemented Scrum, Kanban, and SAFe frameworks, focusing on continuous improvement and delivery accountability. My coaching style encourages ownership and engagement among team members, and I have deep experience in backlog management and Agile metrics. I am passionate about fostering a culture of feedback and adaptability, ensuring that teams can thrive in a high-performance environment.
Experience
Work history, roles, and key accomplishments
Scrum Master
Deloitte
Nov 2024 - Apr 2025 (5 months)
Led Agile team delivery within a compliance-focused, client-facing project; facilitated remote sprint ceremonies across global teams. Promoted async collaboration using digital tools to enhance delivery in a distributed environment.
Sr. Scrum Master
TJX
Aug 2022 - Nov 2024 (2 years 3 months)
Supported Agile transformation by coaching multiple cross-functional teams on Scrum and Kanban delivery. Facilitated sprint ceremonies and embedded best practices to support async and hybrid work models.
ScrumMaster/ProjectManager
Bank of America
Feb 2020 - Aug 2022 (2 years 6 months)
Managed Agile banking software teams with a focus on regulatory alignment and cross-team collaboration. Partnered with Product Owners and QA to implement remote-first delivery protocols.
Agile Scrum Master
Fannie Mae
May 2016 - Jan 2020 (3 years 8 months)
Delivered Scrum training and Agile facilitation across hybrid delivery teams supporting digital mortgages. Advocated for transparency and ownership across technical and non-technical teams.
IT Support / Customer Service Rep.
Star Light Consulting LLC
Jun 2014 - Apr 2016 (1 year 10 months)
Supported technical users with remote and onsite troubleshooting for enterprise software. Guided users on best practices in remote collaboration platforms and compliance software.
Education
Degrees, certifications, and relevant coursework
University of Buea
Bachelor of Science, Computer Science
Studied Computer Science at the University of Buea, Cameroon. Gained foundational knowledge in computer science principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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