Open to opportunities

Francis Tchoupe

@francistchoupe

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Certified Scrum Master and Agile Coach with 8+ years of experience.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, encourages continuous learning, and allows me to drive Agile transformations.

I am a Certified Scrum Master and Agile Coach with over 8 years of experience leading remote and hybrid teams in software development and enterprise Agile delivery. My expertise lies in driving self-organizing teams, championing Agile values, and facilitating asynchronous collaboration across time zones. I have a proven track record of managing cross-functional teams, resolving blockers, and aligning delivery with business outcomes.

Throughout my career, I have successfully implemented Scrum, Kanban, and SAFe frameworks, focusing on continuous improvement and delivery accountability. My coaching style encourages ownership and engagement among team members, and I have deep experience in backlog management and Agile metrics. I am passionate about fostering a culture of feedback and adaptability, ensuring that teams can thrive in a high-performance environment.

Experience

Work history, roles, and key accomplishments

Scrum Master

Deloitte

Nov 2024 - Apr 2025 (5 months)

Led Agile team delivery within a compliance-focused, client-facing project; facilitated remote sprint ceremonies across global teams. Promoted async collaboration using digital tools to enhance delivery in a distributed environment.

Scrum Agile Jira Confluence Miro Mural

Sr. Scrum Master

TJX

Aug 2022 - Nov 2024 (2 years 3 months)

Supported Agile transformation by coaching multiple cross-functional teams on Scrum and Kanban delivery. Facilitated sprint ceremonies and embedded best practices to support async and hybrid work models.

Agile Coach Scrum Kanban Jira Confluence

ScrumMaster/ProjectManager

Bank of America

Feb 2020 - Aug 2022 (2 years 6 months)

Managed Agile banking software teams with a focus on regulatory alignment and cross-team collaboration. Partnered with Product Owners and QA to implement remote-first delivery protocols.

Agile Scrum Regulatory DevOps QA

Agile Scrum Master

Fannie Mae

May 2016 - Jan 2020 (3 years 8 months)

Delivered Scrum training and Agile facilitation across hybrid delivery teams supporting digital mortgages. Advocated for transparency and ownership across technical and non-technical teams.

Scrum Digital Mortgages

IT Support / Customer Service Rep.

Star Light Consulting LLC

Jun 2014 - Apr 2016 (1 year 10 months)

Supported technical users with remote and onsite troubleshooting for enterprise software. Guided users on best practices in remote collaboration platforms and compliance software.

Technical Troubleshooting Troubleshooting Enterprise Software Remote Collaboration