Francis Carlos Santos

I’m an AI & Engineering Practices leader with “over a decade in software engineering and applied AI,” pairing hands-on technical depth with “full accountability for team growth and delivery.” I’ve led an “AI-native transformation of a 1,500+ engineer organization” and helped scale an enterprise LLM platform from “3B to 40B+ tokens per month.”

As an AI & Engineering Practices Manager, I led four specialized teams (4 teams, “22+ engineers and architects”), owning hiring, technical bar-setting, performance calibration, mentorship, and executive advisory. I drove AI-native SDLC adoption using “DORA 2025 and DevEx frameworks” to tie AI investment to delivery metrics like “time-to-feature” and delivery predictability—so teams could own outcomes, not just tooling.

I also focus on production-grade GenAI architectures: “production RAG,” “multi-agent architectures,” and “MCP integration” on AWS and Apigee, backed by enterprise governance (LGPD, guardrails, evals). I’ve built responsible-AI and validation capabilities, including adversarial evaluation across heterogeneous providers, and strengthened supply-chain security after LiteLLM/LangChain CVE incidents through defense-in-depth approaches.