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Francisca Igboanugo

@franciscaigboanugo

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Skilled corporate administrative professional with expertise in procurement.

Nigeria

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What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovation.

I am a dedicated corporate administrative professional with extensive experience in procurement and business support. Currently serving as a Senior Office Administrative & Procurement Analyst at Helium Health, I have successfully collaborated on the development of a detailed Procurement Suite and provided exceptional administrative support to C-suite executives. My commitment to improving organizational procedures has led to significant cost savings and enhanced operational efficiency.

Throughout my career, I have been recognized for my ability to streamline processes and foster team collaboration. Notably, I played a key role in my department receiving the Best Innovative Team award in 2023. My proactive approach has resulted in the automation of facility maintenance management and the successful implementation of training programs that promote workplace safety and health.

Experience

Work history, roles, and key accomplishments

Current

Senior Office Administrative & Procurement Analyst

Current

Helium Health

Mar 2023 - Present (2 years 2 months)

Currently serving as a Senior Office Administrative & Procurement Analyst, responsible for enhancing procurement procedures, providing administrative support to executives, and managing vendor relationships. Key achievements include developing a vendor evaluation program and automating facility maintenance management.

Procurement Vendor Management Office Management Project Coordination Expense Reporting Team Collaboration Administrative Support

Office Administrative and Procurement Analyst

Helium Health

Nov 2019 - Feb 2023 (3 years 3 months)

Worked as an Office Administrative and Procurement Analyst, focusing on business support, vendor management, and office operations. Successfully improved office efficiency and collaborated on various business projects.

Business Vendor Management Business Operations Procurement Administrative Support Inventory Management Team Collaboration Report Preparation

Office Administrative Officer

Solanjy Technologies Limited

May 2018 - Nov 2019 (1 year 6 months)

Served as an Office Administrative Officer, enhancing office efficiency through improved filing systems and managing office supplies. Contributed to strategic planning for business growth.

Office Management Report Preparation Document Management Cost Saving Initiatives Administration

Customer Service Officer

Fidelity Bank Plc

Jun 2014 - Oct 2017 (3 years 4 months)

Worked as a Customer Service Officer, focusing on customer feedback and complaint resolution. Achieved a significant increase in customer satisfaction ratings through effective service delivery.

Customer Service Banking Operations Account Management Communication Skills Service Delivery Problem Solving Customer Engagement

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria

Bachelor of Science, Business Management

Pursued a Bachelor of Science in Business Management, focusing on various aspects of business operations, management principles, and organizational behavior.