Flavia Silecchia

- Private English and Italian lessons taking place online or in cafès.
- English lessons targeted to foreigners while living in Newcastle and, during
my year abroad in Japan, to businessmen wanting to improve their English
knowledge at work, or to university students who wanted to practice
conversation.
- Currently, most students are adults who want to improve their Italian or
English skills to be

Worked as Barista at Trunk Hotel Yoyogi Park.

Worked as Barista and Bartender at Trunk Hotel.

- Teaching English and Italian, both on-line and in person, to students of all
levels and ages.
- Assessing students' level, typing up their evaluations and creating new
custom files catered to each student; trialling and assigning textbooks; being
familiar with English and Italian materials available in both schools.
- Daily prepping classes, ensuring to focus on the students' weaknesses to
bette

- Entered the company as a Food and Beverage Assistant, promoted to Senior in
March 2022.
- Welcoming local and international guests, presenting the Manor grounds and
the golf course; introducing the bar and restaurant menus, catering to the
customers' allergies and needs.
- Suggesting wine, champagne, cocktail and beer pairings with different
dishes; making barista drinks and cocktails with vario

Worked as Food And Beverage Assistant at Adare Manor.

- Weekly one-on-one tutoring lessons, held on university grounds, mainly
focused on practicing conversation and bettering pronunciation.
- Gave multiple presentations, with personalised material, on Italian
language and culture to a small audience of students.

- Independently took care of phone, online and in person bookings in
various languages, welcomed customers and showed them to their rooms;
in the course of their stay, ensured great customer service by organising
short tours of the city and resolving any issues.
- Through morning shifts, served breakfast food and worked as a barista;
during afternoon and evening shifts, organised and delivered roo

Part of the scholarship "Project Leonardo". Assisted with the choice of content and creation of English lessons for Italian and other foreign students.

Independently organised bookings, received calls in various languages,
ensured great customer service to clients from different countries (Italy,
France, Germany, America).

December 2012 - January 2013 / March 2013 - April 2013
- Organised bookings, took inventory of the mini-bars, assigned rooms;
ensured great customer service throughout the guests' stay.
- Experienced different types of clientele during Christmas and Easter
holidays.

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- Organised bookings, took inventory of the mini-bars, arranged short trips
of the city; during the guests' stay, ensured great customer service.
- Through morning shifts, served breakfasts.

Part of the Year Abroad programme.