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Feranmi Olaleye

@feranmiolaleye

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Motivated Health Information Management student seeking remote administrative or data-entry roles.

Nigeria

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What I'm looking for

I am looking for remote administrative or data-entry work where I can apply my typing, documentation, and customer-support skills while growing professionally.

I am a Health Information Management student with practical experience supporting administrative tasks, document preparation, and customer support. I bring strong typing, attention to detail, and foundational knowledge of healthcare information systems and digital office tools.

I have supported academic projects and departmental workflows at LUTH and provided freelance customer support remotely, handling inquiries via WhatsApp and email while maintaining professionalism and client satisfaction. I am eager to contribute to remote administrative or data-entry roles to build experience and support team goals.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Assistant

Current

Freelance

Jan 2024 - Present (1 year 10 months)

Provided remote customer support for small businesses via WhatsApp and email, resolving inquiries professionally and helping maintain customer satisfaction.

Customer Support Email Communication Customer Service Communication Skills Time Management

Current

Administrative Assistant

Current

LUTH

Jan 2024 - Present (1 year 10 months)

Supported document preparation, formatting, and data entry for school projects and departmental tasks, maintained organized records, and coordinated student communications to improve workflow efficiency.

Microsoft Word Microsoft Excel Data Entry Email Communication Document Management Research Time Management

Education

Degrees, certifications, and relevant coursework

School of Health Information Management (LUTH)

National Diploma, Health Information Management

Activities and societies: Relevant coursework includes Communication in English, Computer Packages & Introduction to Programming, Statistical Theory for HIM, Proposal Writing, and Health Information Management.

Currently enrolled in the Health Information Management ND2 program at the School of Health Information Management, Lagos University Teaching Hospital, with expected graduation in 2027.