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Felicia G Mmereki

@feliciagmmereki

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Administrative Officer with HR diploma, experienced in public sector admin, HR and financial support.

Botswana

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What I'm looking for

I seek an administrative or HR role in a collaborative organization where I can contribute accurate, reliable operational support, learn government and private sector systems, and grow professionally.

I am a highly organized Administrative Officer with a Diploma in Human Resources Management and over two years of progressive experience supporting administrative, HR and financial tasks within the public sector. I prioritize accuracy, professionalism and effective communication in fast-paced environments.

I have worked across multiple regional offices in the Department of Animal Production, handling high volumes of administrative work, processing payment vouchers and purchase orders using GABS, maintaining personnel records, and coordinating meetings and logistics. Supervisors have recognized my reliability, strong work ethic and ability to manage competing priorities.

I am passionate about supporting efficient public service delivery through teamwork and attention to detail, and bring practical experience with government accounting systems, records management, Microsoft Office and customer-facing duties.

Experience

Work history, roles, and key accomplishments

Temporary Administration Officer

Department of Animal Production

Mar 2025 - Oct 2025 (7 months)

Provided administrative, HR and financial support across regional offices, processing payment vouchers via GABS, maintaining personnel records, and preparing monthly and quarterly reports to ensure smooth departmental operations.

GABS Microsoft Office Records Management Meeting Coordination Minute Taking Data Compilation Customer Service

Temporary Administration Officer

Department of Animal Production

Jan 2024 - Dec 2024 (11 months)

Supported HR functions and front-office operations, compiled overtime documents, assisted procurement for LIMID program, and coordinated meetings and workshops to support program delivery.

Procurement Support Microsoft Office Overtime Documentation Meeting Coordination Data Compilation Customer Service

Temporary Administration Officer

Department of Animal Production

Jan 2023 - Dec 2023 (11 months)

Performed administrative and clerical duties including maintaining filing systems, preparing financial and HR documents, recording minutes, and providing logistical support to project officers and technical teams.

Minute Taking HR Documentation Logistics Microsoft Office Records Management Communication

Education

Degrees, certifications, and relevant coursework

Botswana Open University

Diploma in Human Resources Management, Human Resources Management

Activities and societies: Short courses and certifications including Preparing to Manage Human Resources (University of Minnesota, Coursera, 2022), Hiring Practices (UC Irvine, Coursera, 2022), Customer Services (ELearning College, 2022), Healthy and Safe Telework (WHO, 2022), Recruitment Skills (Oxford Home Study Centre), Fraud Prevention (Oxford Home Study Centre, 2022), Justice, Fairness and Mediation (The Open University, 2022).

Completed a Diploma in Human Resources Management at Botswana Open University, focusing on HR administration and support functions.