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Fatim Coudej Alpha Sy

@fatimcoudejalphasy

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Project Manager across international programs who improved sprint delivery by 30% and led AFCON 2024 communications.

United States

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At CAF, I led the communications strategy for AFCON 2024 across six stadiums and five cities. I oversaw press operations for more than 50 local and international media outlets, along with marketing campaigns and digital content.

As a Scrum Master at Levio, I facilitated Agile ceremonies for two distributed teams and improved sprint delivery rates by 30%. I also managed Jira dashboards and supported Agile transformation training for more than 20 employees.

At Teleperformance, I supported process mapping and continuous improvement for Apple and Dyson markets, reducing turnaround time by 15%. I also coordinated Google Ads project deliverables and streamlined workflows, reducing incident resolution time by 20%.

Experience

Work history, roles, and key accomplishments

Current

HR Consultant

Current

Finray Solar

Dec 2025 - Present (10 months)

Coordinate pre-screening, interviews, and onboarding processes.

Human Resources Recruitment Onboarding

Current

Project Coordinator

Current

Teleperformance

Jun 2025 - Present (1 year 4 months)

Facilitated communication between management and delivery teams, aligning requirements with target goals. Supported process mapping and continuous improvement initiatives, reducing turnaround time by 15%.

Communication Skills Process Mapping Continuous Improvement Reporting

Team Leader

Teleperformance

Nov 2024 - Jun 2025 (7 months)

Oversaw project deliverables, ensuring 100% compliance with Google Ads international standards. Reduced incident resolution time by 20% by streamlining workflows across distributed teams.

Google Ads Workflow Optimization Incident Management Team Leadership

Chief Communication Officer

CAF

Mar 2018 - Jan 2022 (3 years 10 months)

Directed overall communication strategy, branding, marketing, and PR for AFCON 2024. Managed press operations for 50+ media outlets and coordinated cross-functional teams.

Communication Strategy PR Crisis Management Marketing Social Media Branding

Scrum Master

Levio

Aug 2017 - Aug 2020 (3 years)

Facilitated Agile ceremonies for two distributed teams, improving sprint delivery rates by 30%. Managed Jira dashboards and supported Agile transformation.

Agile Scrum Jira Backlog Refinement Agile Transformation

Education

Degrees, certifications, and relevant coursework

Georgia State University

Bachelor of Arts, International Economics and Modern Languages

2010 - 2012

Completed an intensive, accelerated Bachelor of Arts in two years, mastering international economic theory and advanced Spanish language and cultural studies.