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Faizan User

@faizanuser12

Business Analyst & Product Owner at RHK Properties, specifying regulated integrations for a CRM built from scratch.

Pakistan
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At RHK Properties, I write feature-level PRDs, BRDs, epics, user stories, and acceptance criteria for a CRM built from scratch. I also specify integrations including UAE Pass, Entrust, and Dubai Land Department APIs, and own the product roadmap and backlog priorities.

I lead UAT alongside QA teams and run sprint planning and backlog grooming. Previously, at IT Roadway, I gathered requirements and facilitated sign-offs; at Homegrown, I created data-driven content strategies and dashboards and analyzed customer behavior.

Experience

Work history, roles, and key accomplishments

RP
Current

Business Analyst & Product Owner

RHK Properties

Sep 2025 - Present (1 year 2 months)

Author high-end, feature-level PRDs, BRDs, epics, user stories, and testable acceptance criteria for a CRM built from scratch. Specify and document technically complex features and third-party integrations including UAE Pass, Entrust, and Dubai Land Department APIs, and lead UAT cycles and sprint planning.

Education

Degrees, certifications, and relevant coursework

FAST National University of Computer and Emerging Sciences logoFS

FAST National University of Computer and Emerging Sciences

Bachelor of Science, Business Analytics

2021 - 2025

Bachelor of Science in Business Analytics from FAST National University of Computer and Emerging Sciences, Lahore, from 2021 to 2025.

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