Open to opportunities

Faith Dimnnajiego

@faithdimnnajiego

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Detail-oriented Virtual Assistant passionate about optimizing workflows.

Nigeria

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What I'm looking for

I am looking for a role that allows me to enhance my skills in administrative support while contributing to a dynamic team focused on efficiency and productivity.

I am a detail-oriented and tech-savvy Virtual Assistant with a strong command of Google Workspace and various communication tools. My experience includes managing administrative tasks, scheduling, and customer communication with precision and efficiency. I am passionate about optimizing workflows and improving productivity for businesses.

As a Freelance Virtual Assistant, I successfully managed and organized email inboxes, reducing response time by 40% through efficient filtering and labeling. I provided customer support via chat and email, resolving 95% of queries within 24 hours. My role as an Administrative Assistant Intern further honed my skills in document management and professional communication, where I maintained 100% accuracy in organizing files and drafted over 50 reports monthly.

Experience

Work history, roles, and key accomplishments

Current

Freelance Virtual Assistant

Current

Self-Employed

Jan 2025 - Present (5 months)

As a Freelance Virtual Assistant, I managed email inboxes, improving response times by 40%. I provided customer support through chat and email, resolving 95% of queries within 24 hours, and coordinated over 30 virtual meetings monthly using Google Calendar.

Google Workspace Customer Support Calendar Management Administrative Support Data Entry CRM

Current

Administrative Assistant Intern

Current

Smartwares ng.

Jul 2024 - Present (11 months)

In my role as an Administrative Assistant Intern, I maintained document accuracy in Google Drive, drafted and proofread reports and emails, managed appointment bookings, and conducted market research for product trends.

Document Management Google Drive Market Research Administrative Support Data Entry

Education

Degrees, certifications, and relevant coursework

Chukwuemeka Odumegwu Ojukwu University

Bachelor of Management Science, Entrepreneurship

2022 - 2022

Identified, developed, and managed business opportunities by taking risks to create and grow successful ventures. Aimed to solve problems, innovate, and generate economic value.

Chukwuemeka Odumegwu Ojukwu University

Bachelor of Arts & Humanities, Philosophy

2018 - 2022

Explored fundamental questions about existence, knowledge, morality, reason, and human nature. It encourages critical thinking, logical reasoning, and ethical reflection.