Fabio User
@fabiouser1
Data Protection Engineer delivering enterprise backup, disaster recovery, and infrastructure automation for hybrid cloud operations.
ItalyWhat I'm looking for
I’m a Data Protection and Infrastructure Engineer with 10+ years of experience designing, implementing, and supporting enterprise backup and recovery solutions. My core expertise spans the full data protection stack—Commvault, Cohesity (CCAE Certified Architect), and Veeam—grounded in hybrid cloud environments across Azure, AWS, and GCP.
I work best in technical consulting and professional services contexts, translating complex client requirements into solid architectures and ensuring implementations hold up under operational pressure. I focus on disaster recovery architecture, business continuity planning, storage optimization, and infrastructure automation using PowerShell, Python, and Bash.
Right now, I’m deepening my capabilities in AI-assisted automation and agentic workflows for infrastructure operations, where I see near-term value for enterprise clients. I’m open to roles in professional services, solution engineering, or infrastructure architecture across Italy and Europe.
Experience
Work history, roles, and key accomplishments
Part of the Professional Services organization, supporting customer engagements on cloud and data protection solutions in enterprise environments.
Activities include technical advisory, solution support, architecture alignment, and continuous upskilling on modern cloud and data protection platforms.
Also contributing to the company's strategic technology partnerships (Cohesity, Pure Storage, IBM
Professional Services Engineer
Mauden
Jan 2026 - Present (6 months)
Support customer engagements on cloud and data protection solutions in enterprise environments through technical advisory, solution support, and architecture alignment. Contribute to strategic technology partnerships (Cohesity, Pure Storage, IBM) via certification and internal enablement tooling.
Client-side system engineering activities focused on backup and data protection in enterprise environments.
System Engineer – Backup & Data
Mauden
Aug 2025 - Jan 2026 (5 months)
Perform client-side system engineering focused on backup and data protection in enterprise environments.
Led enterprise backup and cloud operations for global clients (incl. Prysmian Group, Fortune 500), ensuring high availability for mission‑critical workloads.
• Administered Commvault v11 environment for 500+ enterprise endpoints, maintaining 99.9% SLA and reducing incident volume through proactive monitoring.
• Designed and implemented PowerShell automation that cut manual restore effort and im
System Engineer - Backup & Cloud
NTT Ltd
Jul 2021 - Aug 2025 (4 years 1 month)
Led enterprise backup and cloud operations for global clients, ensuring high availability for mission-critical workloads. Administered Commvault v11 for 500+ endpoints, implemented PowerShell automation to improve recovery times, and supported disaster recovery architecture aligned with SOX/GDPR constraints.
Provided technical support and relationship management for 1,000+ SMB and enterprise customers across cloud hosting and infrastructure services.
• Acted as a trusted technical advisor for a portfolio of 1,000+ accounts, supporting product selection, infrastructure design, and implementation planning.
• Guided customers in optimizing their cloud environments, preventing escalations and maintaini
Provided infrastructure support and monitoring for enterprise clients:
- Monitored NOC operations ensuring 24/7 service availability for critical network and systems infrastructure
- Resolved network incidents involving L2/L3 switching, routing (VLAN, dot1q), and wireless infrastructure (WLC, AP deployment)
- Administered Exchange Server 2016 environment and Active Directory
- Utilized monitoring
Provided IT infrastructure support for public sector organizations including Chamber of Commerce of Milan and Comune di Bari:
INFRASTRUCTURE MANAGEMENT:
- Managed backup and disaster recovery operations ensuring data protection for municipal systems
- Administered Windows Server environments and Active Directory for 200+ users
- Maintained hardware infrastructure for government workstations and s
Wired networks planning and deploying
Microsoft Client Operating System (Xp, Vista, Seven) planning, deploying and managing
Microsoft Mobile Operating System (PocketPc, Mobile) planning, deploying and managing
Microsoft Server Operating System (2003, 2008) planning, deploying and managing
Local, network and distribuited services planning, deploying, monitoring and troubleshooting
Education
Degrees, certifications, and relevant coursework
Eforhum
Networking specialist, Cisco Network integration
2016 - 2016
Network Integration:
- Operation of IP Networks
- LAN switching Technologies
- IP addressing IPv4
- IP Services
Quality of service
Voice over IP
Security
Storage foundamentals
Systems (Microsoft, Vmware)
Associazione per la formazione professionale AssFormez - Castellaneta (TA)
Desktop System Administrator, Microsoft Systems
2009 - 2010
AssFormez (Castellaneta)
Desktop System Administrator, Microsoft Systems
2009 - 2010
Earned a Desktop System Administrator qualification in Microsoft systems administration.
Liceo Scientifico
Diploma scientifico-tecnologico, Informatics
2000 - 2005
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
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