Open to opportunities

Excy May Umayan

@excymayumayan

Message

Detail-oriented payroll and data specialist with strong Excel, customer support, and compliance experience.

Philippines

Message

What I'm looking for

I seek a role where I can apply payroll and data management expertise, work collaboratively, continue learning, and contribute to accurate, compliant operations.

I am a dedicated payroll and data management professional with hands-on experience processing bi-weekly payroll for nearly 500 employees, managing attendance, overtime, government contributions and taxes, and supporting BIR tax compliance for hundreds of business receipts. I combine accuracy under pressure with strong problem-solving, communication, and teamwork skills, and consistently deliver timely, integrity-driven results.

I have supported voice and technical accounts, assisting users with billing and technical issues while using tools like Salesforce, AnyDesk, Citrix Workspace, Atlas and Verint. A consistent Dean's Lister and Cum Laude graduate in Marketing and Accountancy, I leverage Microsoft Office and Google Workspace to streamline processes and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Payroll Administrative

Vanda Paper Products Enterprise Corporation Inc

Sep 2024 - Nov 2025 (1 year 2 months)

Managed payroll for nearly 500 employees across two branches, processing bi-weekly salaries accurately and monitoring attendance, overtime, government contributions, and taxes. Resolved payroll inquiries and maintained data integrity using advanced Excel and Microsoft Office tools.

Payroll Processing Excel Tax Compliance Data Integrity Employee Relations Microsoft Office Problem Solving

Data Entry Specialist

United Systematic Accounting Services

Jul 2023 - Sep 2024 (1 year 2 months)

Managed receipts and encoded tax data for around 300 Chinese-owned companies, computing sales, purchases, and taxes into BIR forms and Excel reports while meeting strict deadlines with high accuracy. Supported BIR tax compliance through timely and precise data management.

Data Entry Excel BIR Attention To Detail Reporting Accuracy

Technical and Sales Support Rep

Alorica Philippines Inc.

Jul 2022 - Jul 2023 (1 year)

Provided technical and sales support for voice accounts, assisting paid and free users with billing, technical issues, and sales inquiries using Salesforce and AnyDesk. Managed customer data and collaboration with Microsoft and Google workspace tools to resolve issues efficiently.

Customer Support Salesforce Microsoft Office Google Workspace Technical Troubleshooting Sales Support Communication

Customer Service Representative

Pamantasan ng Lungsod ng Maynila

Jun 2021 - Jul 2022 (1 year 1 month)

Assisted postpaid customers with billing and technical concerns via calls, chat, and email using Citrix Workspace and Atlas; tracked performance with Verint and documented interactions using Microsoft Office tools. Improved team coordination through Slack and maintained service quality.