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Eric WhittenEW
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Eric Whitten

@ericwhitten

Director of Engineering at Conceive, Inc. building fertility support AI that cut average response time by 30%.

United States
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At Conceive, Inc., I designed and implemented a patient-facing fertility support agent that brings together clinical expertise, curated medical content, and member-specific context. It delivers safe, personalized guidance and reduced average response time by 30%.

I also created an LLM-as-judge framework to evaluate clinical accuracy, safety, empathy, tone, and uncertainty, raising response quality from 3.3 to 4.5 out of 5. I re-architected the application and automated organization-wide workflows, enabling three product launches in one quarter and supporting capacity for four times as many patients.

Previously, I led engineering at Twentyeight Health and Golf Genius Software, working on healthcare and SaaS platforms, infrastructure, integrations, and compliance. At Twentyeight Health, I led a remote team of 10 and designed a subscription billing model that grew ARR from $5M to $10M in 90 days.

Experience

Work history, roles, and key accomplishments

GR

Senior Software Engineer

Grazr.com

Jan 2006 - Jan 2009 (3 years)

Architected and shipped an OPML-based personalized feed reader embedded across 50K+ blogs and websites. Built an analytics dashboard for a Google Alert management tool.

Education

Degrees, certifications, and relevant coursework

University of Maine logoUM

University of Maine

Bachelor of Science, Computer Science

Grade: 3.7

Bachelor of Science in Computer Science with a GPA of 3.7.

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