Ericka Marzana

Coordinated and monitored daily, weekly, and monthly production plans to align plant capacity with delivery targets. Managed production data entry in ERP systems and oversaw end-to-end product traceability.

Supported the AGEMED certification audit for Good Storage Practices (GSP) and conducted internal audits across Distribution Center and Point of Sale processes. Developed and updated Standard Operating Procedures (SOPs) and managed non-conformity reports.

Managed a diverse vendor portfolio, scouting new suppliers in domestic and international markets. Supported vendor performance evaluations using KPIs and drafted corrective action plans to enhance contractual efficiency.

Managed end-to-end warehouse inventory with strict inbound/outbound controls and systematic classification and labeling of goods. Coordinated with vendors to ensure on-time delivery and assisted in daily receiving, storage, and dispatch operations.

Classified and organized physical and digital documents, maintaining documentary databases. Collaborated on archive inventories and digitizing records, ensuring traceability of critical documentation.

Completed a course on Food Safety Management Systems NB/ISO 22000:2018 in March 2025.

Completed a course on Quality Management Systems NB/ISO 9001:2015 in March 2025.

Completed a course on Environmental Management Systems NB/ISO 14001:2015 in March 2025.

Completed a course on Occupational Health and Safety Management Systems NB/ISO 45001:2018 in March 2025.

Bachelor's Degree in Industrial Engineering from Universidad para el Desarrollo y la Innovación, completed from 2019 to 2025.

Completed a Customs Manager Course in September 2024.

Attended a webinar on Taxes, Incentives and Tax Revenue Sharing in October 2020.

Attended a webinar on Challenges of Industrial Safety, Agro-industrial Sector, Production and Health in October 2020.