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Emmanuel Simpson

@emmanuelsimpson

Message

I protect financial-services access and strengthen cybersecurity, SOC 1, and GRC controls.

United States

Message

What I'm looking for

I'm seeking a cybersecurity, SOC 1, GRC, IT controls, IT risk, compliance, or security operations support role where I can apply secure-access, incident-triage, documentation, audit-readiness, and process-improvement experience.

At LPL Financial, I execute secure client authentication, identity verification, and account-access procedures while protecting sensitive financial information in a regulated environment.

I investigate authentication, MFA, online-access, and system issues; document resolutions and escalations; and maintain a 96% quality performance level. I also contribute to technology and Generative AI initiatives involving data workflows, APIs, webhooks, event behavior, and system-output discrepancies.

Through cybersecurity incident, KPI dashboard, and API integration projects, I've applied network investigation, threat detection, risk assessment, Excel analysis, REST APIs, JSON, Postman, and control documentation to improve processes and communicate findings clearly.

Experience

Work history, roles, and key accomplishments

Current

Financial Service Representative

Current

LPL Financial

Oct 2024 - Present (1 year 11 months)

Executes secure client authentication, identity verification, and account-access procedures while protecting sensitive financial information. Investigates and troubleshoots online-access, authentication, MFA, and system issues, documenting findings and escalations to support operational controls and audit readiness.

Authentication MFA Identity Verification Access Control Sensitive Data Protection Technical Troubleshooting Documentation Audit Readiness Security Controls Generative AI APIs Webhooks Excel

Operations & Transportation Coordination

Western Piedmont

Coordinated time-sensitive operational activities while managing multiple priorities, stakeholders, deadlines, and competing business requirements. Investigated operational issues, identified solutions, escalated exceptions, and maintained accurate documentation for accountability and operational visibility.

Operations Coordination Stakeholder Management Issue investigation Documentation Communication Skills

Education

Degrees, certifications, and relevant coursework

Google

Google Cybersecurity Professional Certificate, Cybersecurity

Earned the Google Cybersecurity Professional Certificate, covering security incident investigation, process controls, and security operations concepts.