Emily__ User
@emily__user
Frontend developer combining creative design and AI content evaluation to build user-focused digital experiences.
ZimbabweWhat I'm looking for
I’m a digital and creative professional who stays in the zone and sees what I start through. I bring a rare mix of frontend development, creative design, AI evaluation, and operations experience—so I can deliver work that’s both user-focused and built with care.
In my current role as an AI Rater & Data Annotator with TELUS Digital, I assess digital content and search results for quality, relevance, and user value. I also contribute to AI model training by providing clear content evaluations and justifications that follow guidelines and protect accuracy.
Earlier, I managed 400+ client records in CRM systems at State Farm and kept legal case files organized and compliant at a law office—work that strengthened my documentation, attention to detail, and operational reliability. I thrive in remote environments where ownership matters more than oversight, and I’m excited to bring that same focus to frontend work end to end.
Experience
Work history, roles, and key accomplishments
AI Rater & Data Annotator
Telus Digital
Jan 2026 - Present (5 months)
Assess digital content and search results to ensure quality, relevance, and user value. Contribute to AI model training by providing clear content evaluations and justifications.
Managed 400+ client records in CRM systems, maintaining data accuracy, policy tracking, and workflow updates across multiple processes. Resolved 30–40 client inquiries weekly, including billing discrepancies and policy modifications to keep records consistent and operations streamlined.
Legal Aid & Account Coordinator
Law Office of MJ Chernin
Jan 2021 - Jan 2023 (2 years)
Maintained and organized 100+ active legal case files, ensuring documentation accuracy, compliance, and efficient retrieval. Coordinated scheduling, case preparation, and research support to streamline daily office workflows.
CX & Operations Associate
Piedmont Farm
Jan 2017 - Jan 2020 (3 years)
Assisted 50–80 customers daily in a high-volume environment while maintaining inventory tracking systems and operational records. Identified recurring service and inventory issues and communicated insights to management to improve processes and reduce peak wait times.
Education
Degrees, certifications, and relevant coursework
Promineo Tech
Certificate in Web Design, Web Design
2023 - 2024
Certificate in Web Design covering front-end development, HTML, CSS, and responsive design principles.
Laurel Ridge College
Associate Degree in Computer Science, Computer Science
2018 - 2020
Associate degree in Computer Science with coursework in software development fundamentals, programming logic, and system architecture.
Culpeper County High School
High School Diploma
2014 - 2018
High school diploma education completed from 2014 to 2018.
Availability
Location
ZimbabweAuthorized to work in
Job categories
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