Open to opportunities

Elvis Owino

@elvisowino

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GIS and Remote Sensing graduate passionate about tech-driven operational excellence.

Kenya

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What I'm looking for

I seek roles combining GIS/remote sensing and data analysis with operational impact, in collaborative teams that value accuracy, growth, and clear communication.

My experience spans technical operations, performance monitoring, and stakeholder engagement, where I excel at turning complex data into actionable insights. I am passionate about leveraging technology and innovation to improve organizational efficiency and deliver impactful results across diverse sectors.

Experience

Work history, roles, and key accomplishments

Current

Junior Payments Trader

Current

Unknown

Dec 2022 - Present (3 years 3 months)

Managed INR payment methods and weight assignments on Apex software, handling 2,000+ transactions per 8-hour shift and improving customer satisfaction by over 70–80% through optimized routing and escalation of poor-performing methods.

Payments Operations Apex Data Analysis Payment Routing Transaction Monitoring Escalation Management Reporting Customer Experience

Freelance Research Writer

Independent

Mar 2022 - Nov 2022 (8 months)

Completed 300+ academic, business, and technical writing projects with a 98% client satisfaction rate, increasing client retention by 30% through timely delivery and quality assurance.

Research Technical Writing Editing Client Management Cross Cultural Communication Quality Assurance Content Adaptation

Administration Intern

Kenya Revenue Authority

Jan 2022 - Feb 2022 (1 month)

Served as first point of contact for taxpayers and supported documentation and data entry processes, improving routing efficiency and administrative operations by over 80%.

Customer Support Data Entry Documentation Communication & Compliance