Elleyna Xylly Fretz Villanueva
@elleynaxyllyfretzvil
Civil engineer-trained professional with safety expertise and proven remote client-engagement success.
What I'm looking for
I am a civil engineering graduate with hands-on training in construction safety, project documentation, and site coordination, backed by post-graduate coursework in civil engineering. I hold Safety Officer II certification and completed Primavera P6 planning training to support construction scheduling and compliance.
My experience spans liaison and support roles on engineering projects and high-volume remote customer-facing work as a virtual assistant and cold caller. I consistently qualified leads, scheduled appointments, maintained CRM records, and met performance targets while supporting engineers and site teams with reporting and documentation.
I bring disciplined time-management, strong customer engagement skills, and a focus on safety and regulatory compliance. I seek roles where I can apply construction safety knowledge, scheduling skills, and remote operations experience to help teams run safer, more organized projects.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance
Feb 2021 - Nov 2025 (4 years 9 months)
Conducted outbound cold calls for real estate, solar, and dental campaigns, qualified leads, scheduled appointments, and updated CRM systems while meeting performance targets in high-volume environments.
Telemarketer
LinkServe Solutions BPO Inc.
Oct 2020 - Jan 2021 (3 months)
Promoted health insurance products, explained coverage options, met daily call quotas and maintained accurate customer records to support sales targets.
Liaison Officer Intern
CBC Engineering Mapping and Surveying
Apr 2020 - Jun 2020 (2 months)
Assisted coordination between engineers, clients, and site teams and supported documentation, reporting, and project communication for surveying projects.
Education
Degrees, certifications, and relevant coursework
Manuel L. Quezon University
Post-Graduate Coursework, Civil Engineering
2024 - 2025
Post-graduate civil engineering coursework undertaken to advance technical knowledge in civil engineering and construction management.
University of Batangas
Bachelor of Science, Civil Engineering
2018 - 2022
Completed a Bachelor of Science in Civil Engineering program with coursework in core civil engineering subjects and construction practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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