Elizabeth Harvan

Triage calls and schedule patients, entering new patient information into the EMR and creating charts and EMG referrals. Track medication shipments, prepare exam rooms, assist physicians during EMG-guided injections and diagnostic testing, and coordinate referrals and follow-ups.

Provided in-home dog care and daily walks, administering medications when needed and maintaining feeding and bathing routines. Chaperoned dogs while owners were away and handled key access with responsibility and safety awareness.

Prepared and stocked exam rooms, escorted patients, and documented chief complaints and histories using an EMR system. Assisted with biopsies and suture removals, supported Accutane and biologics monitoring with required lab coordination, and triaged telephone calls while maintaining patient confidentiality.

Completed externship training at Duke Primary Care, obtaining patient histories and vital signs and preparing for clinical visits. Performed tasks including injections and vaccines, assisted with urinalysis and capillary punctures, completed electrocardiograms, and scheduled appointments using EPIC.

Provided customer communication to answer questions, explain information, and handle orders and complaints. Managed daily administrative paperwork and supported inventory needs by visiting retailers to restock items.

Generated charts for incoming patients and filed medical records while providing administrative support to clinical operations. Supported diagnostic coding, collected and performed urine dipstick drug tests, routed calls, and coordinated with insurance for treatment approval and Vivitrol aftercare.

Holds the Certified Medical Assistant (CMA) credential with AAMA, active since Oct 2020.

Activities and societies: President’s List (Fall Semester 2019)

Earned a Diploma in Medical Assisting from Wake Technical Community College, graduating in Dec 2019 and named to the President’s List (Fall 2019).