Don Tjandra
@dontjandra
Senior AI and software engineer building enterprise generative AI platforms.
What I'm looking for
I’m a senior AI and software engineering leader with 20+ years of experience designing and delivering enterprise-scale cloud-native platforms, generative AI solutions, and intelligent automation systems. I specialize in Large Language Models (LLMs), agentic AI systems, conversational AI, and scalable distributed applications across healthcare, insurance, finance, and research.
In recent roles, I engineered and supported production LLM-powered conversational AI for enterprise users, improved workflow accuracy with an agentic AI architecture, and built AI-driven decision-support workflows that improved operational efficiency and turnaround time. I also modernize platforms through microservices, CI/CD improvements, and data engineering pipelines—leveraging tools like Java, Python, AWS, Docker, Kubernetes, Terraform, and Power BI to deliver measurable business impact.
Experience
Work history, roles, and key accomplishments
Developed and enhanced an enterprise conversational AI platform used daily by approximately 20% of customer service advocates across healthcare operations. Built scalable AI-enabled services using Java, Python, Rasa, and Spring Boot, and supported healthcare platform modernization and workflow optimization initiatives.
Freelance Full Stack Engineer
Freelance Technology Consultant
Jul 2018 - Mar 2022 (3 years 8 months)
Developed AI-powered computer vision solutions for melanoma detection using TensorFlow and TensorFlow Lite. Delivered enterprise AI, cloud modernization, and data engineering solutions by migrating microservices and implementing DevOps automation for scalable infrastructure and production-ready AI workflows.
Built AI-powered enterprise question-answering systems using Node.js, MongoDB, and IBM Watson conversational AI. Developed knowledge graph and entity-resolution models, and created predictive ML models achieving over 80% accuracy for user satisfaction forecasting and analytics.
Education
Degrees, certifications, and relevant coursework
California State University, East Bay
Master of Science, Computer Science
Earned an M.S. in Computer Science from California State University, East Bay in 2000.
California State University, East Bay
Bachelor of Science, Computer Science
Earned a B.S. in Computer Science from California State University, East Bay in 1994.
University of California, Davis
Coursework, Electrical Engineering
1990 - 1991
Completed coursework in Electrical Engineering at the University of California, Davis from 1990 to 1991.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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