Skip to main content
DP
Open to opportunities

Dipika Patel

@dipikapatel

I assess medical device complaints and reportability to strengthen patient safety and regulatory compliance.

United States
Message

What I'm looking for

I'm seeking a Complaint Handling Specialist role where I can investigate and resolve customer complaints, support patient safety, and maintain medical device regulatory compliance.

At Abiomed, I review clinical and product complaints for reportability under global medical device regulations, complete reportability assessments, and support health risk assessments and patient safety meetings.

I've led complaint remediation work at Enhanced Compliance and spent nearly five years at Abbott assessing complaints, filing global medical device reports, applying IMDRF codes, and partnering with quality engineering and R&D teams.

Experience

Work history, roles, and key accomplishments

MC

Clinical Research Study Coordinator

Metroplex Pulmonary and Sleep Center

Jun 2013 - Aug 2017 (4 years 2 months)

Worked as lead coordinator for COPD trials, including consenting subjects, preparing IRB materials, maintaining regulatory binders, and performing study procedures. Handled phlebotomy, specimen collection, and data collection.

EM

Medical Examiner

EMSI

Oct 2012 - Mar 2014 (1 year 5 months)

Performed blood draws, specimen collection, and medical history documentation for insurance companies.

SC

Medical Assistant/Office Nurse

St. Lukes Urgent Care Clinic

Mar 2010 - Jul 2010 (4 months)

Cared for walk-in patients, performed vitals, EKGs, splinting, and dressing, and triaged phone calls. Assisted physicians with procedures and collected specimens.

FA

Medical Assistant/Triage Nurse

Family Practice Associates

Jun 2008 - Jul 2009 (1 year 1 month)

Worked with electronic health records, triaged phone calls, performed vitals, EKGs, and assisted with office procedures. Rotated between front and back office, scheduling, and giving immunizations.

JM

Medical Assistant

Jefferson Family Medicine

Nov 2006 - Aug 2008 (1 year 9 months)

Performed vital signs, assisted doctors with small office procedures such as colposcopy, sigmoidoscopy, PAP, ECG, and UA, and assisted patients.

Education

Degrees, certifications, and relevant coursework

TI

Thompson Institute

Medical Assistant, Medical Assisting

2006 -

Medical Assistant training at Thompson Institute in Philadelphia, PA.

SI

SMT Institute

Post Graduate Diploma, Laboratory Technology

2004 -

Post graduate Laboratory Technician program at SMT Institute, Gujarat, India.

Sardar Patel University logoSU

Sardar Patel University

Bachelor of Science, Microbiology

1999 -

Bachelor of Science in Microbiology from Sardar Patel University, Gujarat, India.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan