Dikshan gautam

I am an aspiring content writer and SEO learner with a background in digital support and customer communication. I bring over a year of experience in documentation, marketing coordination, and real-time customer support.

At Codavatar Pvt. Ltd., I verified client documents, performed KYC via Stripe, delivered support via Zendesk with rapid first responses, and supervised teams of 5–7 agents during shifts. I also escalated technical issues, onboarded and trained new agents, and coordinated with sales, marketing, and compliance teams.

I have completed training in SEO and digital marketing, worked on projects involving Python scripting and HTML/CSS websites, and maintain practical familiarity with tools like HubSpot, Pipedrive, Notion, and Google Workspace. I produce search-optimized content for startups and local businesses with a focus on readability and strategic keyword use.

I am open to freelance, project-based, or part-time roles where I can build my portfolio, contribute meaningful content, and help startups grow through valuable, search-optimized storytelling.