Dia camara
@diacamara
I am a customer service professional with fraud prevention experience, teamwork, and compliance focus.
CanadaWhat I'm looking for
I am a resourceful, persevering and trustworthy professional with training as an agent de bord and a strong background in retail and client services.
As an Officier(ère) de fraude at Banque Royale du Canada (2023–2025) I interacted with clients across multiple channels, advised customers, and managed risk by following established compliance procedures; prior roles at Dynacare and retail stores developed my phone and email support, cash handling, and store operations skills.
I am organized, team-oriented and committed to delivering excellent, confidential client service while helping reduce risk and improve compliance outcomes.
Experience
Work history, roles, and key accomplishments
RCInvestigated fraud cases and interacted with clients across multiple channels while managing risk and adhering to compliance procedures to protect customers and assets.
DYCustomer Service Representative
Dynacare
Jan 2022 - Jan 2023 (1 year)
Handled inbound calls and emails, followed scripted policies to provide accurate service information, and recommended solutions while maintaining client confidentiality.
GUSales Associate
Guess
Jan 2019 - Jan 2022 (3 years)
Advised customers on clothing and accessories, operated the cash register, and performed opening/closing and store organization duties to support daily retail operations.
Sales Associate
Bikini Village
Jan 2019 - Present (6 years 9 months)
Served customers on swimwear and accessories, held keyholder responsibilities, and executed opening/closing and store organization tasks to maintain store standards.
Education
Degrees, certifications, and relevant coursework
Collège April-Fortier l'école de voyage
Diplôme d’Agent de bord, Cabin Crew / Flight Attendant
Completed a Diplôme d’Agent de bord at Collège April-Fortier (école de voyage) in 2021.
École secondaire Saint-Henri
Diplôme d’études secondaires, Secondary Education
Obtained a Diplôme d’études secondaires from École secondaire Saint-Henri (CSDM) in 2018.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Interested in hiring Dia?
You can contact Dia and 90k+ other talented remote workers on Himalayas.
Message DiaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
