At Infosys Limited, I translate business needs into BRDs, FRDs, user stories, acceptance criteria, and process flows for banking and financial crime compliance solutions. I work with Business, Compliance, Operations, Risk, and Technology stakeholders on payment and customer screening.
I defined business rules and functional requirements for an Automated Alert Disposition solution designed to improve sanctions alert handling, reduce repetitive false positives, and decrease manual alert review effort by approximately 40%. I also coordinated UAT, from preparing test scenarios and managing defects to supporting business sign-off.
As a Credit Controller at Interactive Manpower Solutions, I maintained financial records and managed accounts receivable using Sage 50. I redesigned billing workflow sequencing, reducing invoice processing turnaround by 25% across 200+ client accounts.
