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@deliashilo
I am a hospitality and teaching professional skilled in customer service and administration.
I am a dedicated teacher and hospitality professional with hands-on experience in classroom support, tutoring, and guest-facing roles. I bring strong interpersonal skills, problem solving, and reliable administrative support to every position I take on.
As a teaching assistant and self-employed tutor, I guided students through English language learning and exam preparation for IELTS and TOEFL, developed curriculum, prepared lessons, and graded assignments thoroughly to support academic success.
In hospitality, I progressed from cleaner to waitress and managed dining operations, inventory, scheduling, and customer service. I completed a focused hospitality course and graduated at the top of my class, strengthening my guest services and operational abilities.
I also held hybrid administrative and human resources duties, and I am currently an undergraduate medical student pursuing a path in healthcare. I served as class captain in school and value teamwork, empathy, and continuous professional growth.
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Work history, roles, and key accomplishments
Self-Employed
Sep 2020 - Sep 2021 (1 year)
Delivered comprehensive English instruction and IELTS/TOEFL exam preparation, developing tailored curricula to improve students' language proficiency and exam readiness.
Concordia High
Feb 2016 - Jan 2017 (11 months)
Volunteered as a teaching assistant supporting classroom instruction, prepared lessons and graded assignments to improve instructional efficiency and student feedback.
Degrees, certifications, and relevant coursework
Undergraduate, Medicine
2019 -
Undergraduate medical student since September 2019, developing clinical and academic skills toward a career in medicine.
High school diploma, Secondary Education
2010 - 2014
Activities and societies: Served as Class Captain and coordinated student projects and activities.
Completed high school diploma while serving as Class Captain and managing diverse projects.
Hospitality course, Hospitality
Completed a six-month hospitality course, graduating at the top of the class and gaining skills in guest services, hotel operations, and culinary arts.
Software and tools used professionally
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