Claudia Nathesya User
@claudianathesyauser
Communication Studies student at UNIVERSITAS BINA SARANA INFORMATIKA supporting customer service and virtual event operations.
IndonesiaWhat I'm looking for
At Family Business, I assist customers with inquiries, handle transactions, and support daily operations while maintaining customer relationships.
As Virtual Event Officer with AwareMind Team, I assisted with Zoom operations, managed breakout rooms, and documented virtual events.
At Senn Store, I prepare daily purchase records, respond to customer questions and complaints, and support sales operations. I’m a Communication Studies student specializing in Digital Public Relations, and I’m eager to contribute, grow, and take on new challenges.
Experience
Work history, roles, and key accomplishments
Co-Admin
Senn Store
Sep 2026 - Present (2 months)
Prepared daily records of customer purchases and monitored buyer groups and customer activities. Responded to customer questions and complaints, assisted with premium app restocking data, and supported smooth sales operations.
Customer Service Support
Family Business
Jan 2021 - Present (5 years 10 months)
Assist customers with inquiries and provide the best possible service. Handle transactions and ensure customer satisfaction, helping maintain good relationships with customers and supporting daily operations.
Head of Speech
SMA Negeri 4 Tambun Selatan
Jan 2025 - Dec 2026 (1 year 11 months)
Led and coordinated speech programs and activities to improve public speaking skills. Managed a team and ensured all events ran effectively, representing the club in school events and competitions.
Virtual Event Officer
AwareMind Team
Sep 2026 - Nov 2026 (2 months)
Assisted with Zoom operations during virtual events, including creating and managing breakout rooms. Recorded Zoom activities for documentation and assisted with end-of-event documentation.
Education
Degrees, certifications, and relevant coursework
Universitas Bina Sarana Informatika
Bachelor's Degree, Communication Studies
2026 -
Pursuing a degree in Communication Studies with a focus on Digital Public Relations, expected to graduate in the future.
SMAN 4 South Tambun
High School Diploma, General Studies
Graduated from high school in 2026.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
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