At EY Studio+, I led the end-to-end redesign of an internal investment tool for a major Greek bank, balancing complex business requirements with user-centered design. I also overhauled the customer onboarding journey to align business goals with technical feasibility.
At EY Greece, I audited a large investment platform, identified more than 20 usability issues, and set redesign priorities. I optimized web and mobile banking flows and conducted usability testing with 12+ users, resulting in reduced task time and increased adoption.
At BestPrice.gr, I redesigned the merchant dashboard, reducing support tickets by 15%, and used interviews and surveys to shape redesigns. Earlier, as a UX Researcher at Sifink, I researched scientific data visualization for chemistry experts and produced recommendations adopted in the final product.
