On remote AI training and evaluation projects, I evaluated AI-generated responses for accuracy, coherence, and factual correctness. I also annotated and labelled data, reviewed outputs, and flagged errors and inconsistencies with structured feedback.
At Bright Remote, I handled customer enquiries by email, kept interaction records, and followed up on unresolved requests. I also helped prepare email templates, FAQs, and standard responses.
At PSO Consults Limited, I reviewed content for clarity, accuracy, tone, and consistency before publication. My other experience includes POS transactions and cash reconciliation in retail, along with graphic design and digital support.

