At Crown Worldwide Group Botswana, I handled document scanning, indexing, capture, organisation and retrieval, while maintaining inventory control and file-tracking records. I also supported improvements to the retrieval process and took part in the BURS and Standard Chartered Bank projects.
At Data Cloud Botswana, I supervised a high-volume BURS digitisation project with a team of 10 scanning and filing clerks. I supported the migration of more than 20,000 physical files into secure digital databases, trained new staff and carried out daily quality checks.
Earlier, at Kingsley and Associates and STR Investments (Pty) Ltd, I worked on electronic document storage, scanning operations, filing supervision and retrieval processes. I also supported the move from manual filing to electronic storage and maintained organised, secure physical storage facilities.

