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Chidinma Samson

@chidinmasamson

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Product Designer shaping accessible SaaS experiences with measurable user outcomes.

United Kingdom

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What I'm looking for

I’m looking for a role where I can lead end-to-end SaaS UX, build design systems, and use research + analytics to improve accessibility, conversion, and engagement—working closely with product managers and engineers.

I’m a Product Designer with 4 years of experience designing scalable, user-centred SaaS and platform products across HealthTech, EdTech, and productivity systems.

I specialize in complex workflows, dashboards, marketplaces, and role-based platforms—translating discovery insights into end-to-end product design and developer handoff. I focus on accessibility, global usability, and measurable outcomes, using research and analytics to guide decisions.

In my current role as Lead Product Designer, I designed patient dashboards, consultation flows, and insurance tracking systems for telemedicine and plan management. I also built an AI-driven plan marketplace, improved engagement by 20% through usability testing, and reduced design-to-development time by 40% by creating the company’s first design system.

Earlier, I led design for an LMS platform and managed a small team of 3 designers. Through weekly user interviews, design sprints, and close collaboration with engineering, I improved web conversion by 45%, reduced delivery time by 50%, and delivered ADA-aware experiences that increased satisfaction by 35%.

Experience

Work history, roles, and key accomplishments

Current

Lead Product Designer

Current

KompleteCare

Feb 2023 - Present (3 years 5 months)

Designed and shipped end-to-end healthcare and insurance platform experiences, including patient dashboards, consultation flows, and insurance tracking. Improved key journeys and built an in-house design system, supporting role-based EMR workflows and data-informed iteration.

Product Design Dashboard Design Design Systems Component Libraries Role Based Platforms User Research Usability Testing Personas Journey Mapping Figma FigJam Miro Jira Trello Google Analytics Hotjar UI Design

UI / Product Designer

Skyle Designs

Jun 2024 - Aug 2024 (2 months)

Designed accessible, high-fidelity interfaces and built reusable UI components to support faster rollout across client products. Delivered interactive prototypes to reduce stakeholder misalignment and strengthened visual systems for brand consistency.

Product Design UI Design Accessibility Interaction Design Prototyping UI Components Design Systems Component Libraries Figma Responsive Design

Product Designer

RVLT

Oct 2022 - Jun 2023 (8 months)

Translated product requirements into user flows, wireframes, and interactive prototypes for core navigation and UI components. Improved responsiveness and accessibility through testing while maintaining visual and interaction consistency across releases.

Interaction Design Wireframing Prototyping Responsive Design Accessibility Navigation Design UI Design User Flows Heuristic Evaluation Usability Testing Figma

Lead Product Designer

Enugu State Tech Hub

Jul 2022 - Feb 2023 (7 months)

Led product design for an LMS platform and managed a small design team. Conducted research and design sprints, created journey maps and user stories to improve conversion, and partnered with engineering to reduce delivery time while delivering ADA-aware learning experiences.

Product Design Workflow Design Design Sprints User Research Usability Testing Personas Journey Mapping UX Strategy UX Accessibility Wireframing Figma Jira Trello

Product Design Intern

Proctorme

Mar 2022 - Jun 2022 (3 months)

Supported UI design by creating UI elements aligned with existing system styles and improving UX and responsiveness issues. Assisted senior designers and engineers to support product delivery.

UI Design Responsive Design UX Optimization Design Systems Figma

Product Design Intern

Learnable

Sep 2021 - May 2022 (8 months)

Completed an intensive product design internship focused on real-world problem solving using UX and product design methods. Co-designed and delivered a functional web application within a one-month sprint, applying end-to-end design from user flows and wireframes to UI design and prototype validation.