Chiamaka Glory Nnakwusie

Enter and update customer records and transactions in internal databases with 99% accuracy. Validate and cross-check data for errors and inconsistencies before submission.

Assisted in digitizing paper documents and maintaining updated electronic filing systems. Processed invoices, inventory logs, and customer data using Excel and in-house software.

Investigated and resolved customer complaints in a professional manner, aiming to maintain customer loyalty. Answered questions from customers regarding products, services, orders, and policies through various communication channels.

Pursued a Higher National Diploma in Accounting at the Institute of Management and Technology, Enugu State, Nigeria, from 2022 to 2023.

Completed an Ordinary National Diploma in Accounting at the Institute of Management and Technology, Enugu State, Nigeria, from 2018 to 2020.

Completed Microsoft Word Beginner to Advanced certification at Jeff Printing Technology in 2017.

Completed Microsoft PowerPoint Beginner to Advanced certification at Jeff Printing Technology in 2017.

Completed Microsoft Excel Beginner to Advanced certification at Jeff Printing Technology in 2017.

Completed secondary education at Amansiodo Community Secondary School Oghe, Enugu State, Nigeria, from 2011 to 2017.