chandrahas dhiraj

Worked as Senior Data Scientist at Publicis Sapient.

Client: Apple
Project Title: Intelligent Routing Application.
The project focuses on addressing two critical challenges faced by contact centers:
inaccurate wait time announcements, and sub-optimal routing of customer interactions. The
solution leverages machine learning (ML) and AI techniques to enhance both wait time
predictions and the routing of customer calls, ensuring more efficient and accu

Client: Walmart
Leverage the real estate of e-commerce business to create business opportunities in advertising domain

Client: IBM
Transform and modernize the current IT infrastructure for the Trade finance business through AI
Automate the entire import-export business compliance process

Strategic advisory for projects involving feasibility evaluation, conducting market analysis, competitive benchmarking, and opportunity assessments through research and analytics, providing industry insights to client consultancy projects.
Assist clients to build the required capabilities for growth and innovation in order to sustain high performance covering the India leasing and investment marke

Based on our research report, we support to major pursuits, including working with EY Global Markets teams to deliver relevant analysis on different business relationship, initiatives and risk associated in the scope and provide our own point of view (POV) and basic insights in our deliverables.
Assist stakeholders and internal customers to provide them with a clear perspective on the issues and

• Exploration of the MSMEs for the potential business opportunities present in the sector, the funding required, availability of finances is based solely on the face to face interview and survey based research.
• Identified numerous industries present in the cluster with varying needs, of different sizes and diverse business plans and support them in funding through bank’s intervention

Jul 2025 · Expires Jul 2028

May 2021

Jan 2021