Catherine Nartey
@catherinenartey
I am a detail-oriented administrative professional skilled in data entry, record management, and customer service.
GhanaWhat I'm looking for
I am a detail-oriented administrative professional with proven experience in accurate data entry, record management, and administrative support within government and utilities environments. I consistently handle confidential information with discretion and ensure data integrity.
As National Service Personnel at the Births and Deaths Registry, I accurately input applicant details, streamlined application processing, managed office accounts, and followed up with clients to expedite approvals. During internships at Ghana Water Company and the Ghana Revenue Authority, I documented customer issues in Excel, linked Ghana Cards to TIN via GITMIS, and assisted taxpayers with PIT forms, sharpening my Excel, customer service, and compliance skills.
I volunteer as a technical assistant operating EasyWorship and FreeShow for live streaming and recording, and I hold a BA in Political Science and French from the University of Ghana, Legon.
Experience
Work history, roles, and key accomplishments
National Service Personnel
Births and Deaths Registry
Oct 2024 - Present (10 months)
Accurately entered applicant details into the Births and Deaths Registry app and facilitated issuance of birth and death certificates, streamlining the application process and ensuring data confidentiality. Managed office accounts and proactively followed up with clients to expedite approvals.
Technical Assistant
United Christian Ministries International
Projected scriptures and notes using EasyWorship and FreeShow, managed camera capture and switching, and monitored Facebook and YouTube streams to ensure smooth live broadcasts. Recorded and archived sermons for distribution and online sharing.
Customer Care Assistant
Ghana Water Company
Mar 2024 - Apr 2024 (1 month)
Documented customer complaints and maintained Excel records for disconnected meters and cash deposits, improving tracking and follow-up. Assisted customers with faulty meters, incorrect billing and disconnections and drafted application letters for new meter requests.
Client Service Intern
Ghana Revenue Authority
Aug 2023 - Sep 2023 (1 month)
Updated master lists in Excel and linked taxpayers' Ghana Cards to TINs via GITMIS, improving database accuracy and compliance. Assisted taxpayers with PIT form completion and managed scanning and photocopying of essential documents.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Ghana, Legon
Bachelor of Arts, Political Science and French
2021 - 2024
Completed a Bachelor of Arts in Political Science and French at the University of Ghana, Legon, from January 2021 to August 2024.
Wesley Girls' High School, Cape Coast
High School Diploma, Secondary Education
2017 - 2020
Completed secondary education at Wesley Girls' High School, Cape Coast, from September 2017 to September 2020.
St. Augustine's Anglican Basic, Dansoman
Basic Education Certificate, Basic Education
Completed basic education at St. Augustine's Anglican Basic School in Dansoman, completing in 2017.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
Skills
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