I am Caroline Crisp Caetano, a Brazilian-born data analyst with a strong background in business intelligence. Currently, I work as a Business Intelligence Analyst SR at iFood, where I am responsible for discovering insights and improving customer experience through data analysis using Tableau, SQL, Power BI, and PySpark. I have a proven track record of developing recommendations and promoting process improvements based on data-driven insights.
Prior to my current role, I worked as a Business Intelligence Analyst JR at Rappi, where I created and maintained dashboards to support the commercial operation in Brazil. I also conducted general analysis using SQL to gather insights and improve the company's verticals. Before that, I gained experience as a Commercial Operation Analyst at Cielo, where I analyzed growth in sales volume and developed target audiences for new affiliation campaigns.
