CC
Open to opportunities

Caroline Coombs

@carolinecoombs

Results-driven FCCA-qualified accountant with expertise in process improvement.

United Kingdom

What I'm looking for

I am looking for a role that values process improvement and compliance, offering opportunities for professional growth and collaboration.

I am a results-driven, FCCA-qualified accountant with significant experience in managing and leading end-to-end risk-based internal and external financial, operational, compliance, and forensic audits and reviews. My expertise lies in implementing internal control frameworks (COSO) and driving process improvements across diverse, global environments. I partner with stakeholders to deliver practical solutions that enhance efficiency and compliance.

Throughout my career, I have demonstrated a strong attention to detail and a proven ability to transform and streamline complex processes. My achievements include successful management of external audits with zero management letter points, and the design and implementation of effective internal controls that meet SOX and regulatory requirements. I am passionate about identifying process inefficiencies and ensuring compliance with best practice standards.

Experience

Work history, roles, and key accomplishments

SP
Current

Financial Process Assurance Manager

Serco Plc

Jan 2021 - Present (4 years 4 months)

Performed financial and operational internal audit reviews, identifying control weaknesses and recommending remediation. Partnered with Global Process Owners to deliver best practice internal controls and processes. Designed and implemented the new GRC application Salesforce Riskonnect and associated reporting.

PL

Vet Group Internal Controls Manager

Pets At Home Plc (Vet Group Ltd)

Jan 2016 - Dec 2018 (2 years 11 months)

Implemented the COSO Financial Framework, designed new internal controls and financial policies, and validated and improved existing controls and policies. Documented processes and controls using Visio. Designed and executed a risk-based internal audit strategy and testing programme.

Education

Degrees, certifications, and relevant coursework

AA

Association of Certified Chartered Accountants

FCCA member, Accounting

0

Achieved membership with the Association of Certified Chartered Accountants. This qualification demonstrates expertise in accounting and finance.

SU

Surrey University

BA (Hons), Accounting

0

Grade: 2:1

Completed a Bachelor of Arts with Honours in Accounting. Achieved a 2:1 classification.

Tech stack

Software and tools used professionally

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Caroline Coombs - Financial Process Assurance Manager - Serco Plc | Himalayas