carin Sami

Architected end-to-end information architecture and multi-platform user flows for a two-sided marketplace, reducing cross-persona navigation errors by 25%. Drove UX research strategy and translated complex requirements into high-fidelity dashboards.

Built a scalable design system with typography, color tokens, and reusable components, streamlining engineering handoff by 40%. Mentored 3 internal team members and established documentation standards that reduced onboarding time by 50%.

Decreased user frustration by 30% and increased customer loyalty by 20% by conducting UX friction analysis and implementing usability fixes. Designed a responsive, mobile-first website with an adaptive interface.

Elevated user engagement by 20% by launching 12+ product features with refined interaction design. Improved average session duration by 20 seconds and reduced support tickets by 10% through user research and design documentation.

Boosted daily active users by 10% and weekly feature utilization by 15% by launching five in-app features grounded in user research. Achieved a 5% decrease in bounce rates and 5% higher conversion by designing responsive UI flows.

Increased task completion rates by 15% by iterating on user flows and wireframes through weekly design reviews with cross-functional teams. Developed UX research and interaction design skills through mentorship and usability testing.

Completed a UX/UI design program, developing skills in user research and interaction design through hands-on projects and mentorship.