Busisiwe Ntaka
@busisiwentaka
Records management professional at ICASA managing records lifecycle, File Plans and EDRMS, and coordinating digitisation and archival preservation.
South AfricaWhat I'm looking for
At ICASA, I manage records across their lifecycle, maintain the File Plan and retention schedules, and coordinate digitisation, storage, retrieval and archival preservation. I also support records policies and compliance with NARSSA requirements, PAIA and POPIA.
Previously, I supported records management and EDRMS use at ICASA and Bowin Information Technology, where I trained users, tested EDRMS functionality and coordinated the back-scanning and indexing of provincial gazettes. My work has also included records compliance, user support, project reporting and staff supervision.
Experience
Work history, roles, and key accomplishments
Senior Records Management Officer
ICASA
Sep 2018 - Present (8 years 2 months)
Supports organisation-wide management, governance, accessibility and protection of records. Assists with developing policies, managing records lifecycle, and coordinating digitisation and disposal activities.
Records Management Officer
ICASA
Nov 2007 - Dec 2017 (10 years 1 month)
Supported implementation and monitoring of records management practices across head office and regional offices. Provided training and user support on File Plan and EDRMS, and coordinated records transfers and retrievals.
EDRMS User Support / Project Leader
Bowin Information Technology
Jan 2005 - Oct 2007 (2 years 9 months)
Consulted users to gather requirements and supported File Plan scoping and configuration. Trained end users on EDRMS and document scanning, and coordinated back-scanning and indexing of provincial gazettes.
Acting Administrator
CTAM Business Solutions
Apr 2004 - Aug 2004 (4 months)
Oversaw government work plans prepared by typists and edited and printed completed documents. Translated work plans from isiXhosa to English and prepared daily progress reports.
ASANRA Administrator
CSIR Transportek
Jan 2003 - Dec 2003 (11 months)
Maintained and updated a stakeholder database covering regional, provincial and Technology Transfer Centres in Africa. Distributed publications and responded to stakeholder queries.
Scheme Clerk
Buffalo City Municipality
Oct 2001 - Jan 2002 (3 months)
Followed up on payments and handled telephone consultations. Responded to account queries and monthly statement enquiries, and prepared reports.
Education
Degrees, certifications, and relevant coursework
University of Johannesburg
Higher Certificate, Business Management
2015 - 2015
Completed a Higher Certificate in Business Management from the University of Johannesburg in 2015.
University of South Africa
Honours Bachelor of Arts, Archival Science
2013 - 2014
Completed an Honours Bachelor of Arts in Archival Science from the University of South Africa from 2013 to 2014.
University of South Africa
Postgraduate Programme, Archival Studies
2009 - 2011
Completed a Postgraduate Programme in Archival Studies from the University of South Africa from 2009 to 2011.
Walter Sisulu University
National Higher Diploma, Information Technology
1998 - 2000
Completed a National Higher Diploma in Information Technology from Eastern Cape Technikon / Walter Sisulu University from 1998 to 2000.
Kusile Comprehensive School
Matric Certificate, General
1995 - 1997
Completed Matric Certificate from Kusile Comprehensive School, East London from 1995 to 1997.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
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