Brandon Yi
@brandonyi
Goal-oriented endpoint security engineer focused on efficient technical support and systems reliability.
What I'm looking for
I am an endpoint security technical engineer with hands-on experience providing technical support, server setup, product upgrades, and troubleshooting for security products. I approach work with meticulous attention to detail and a focus on efficiency.
My background includes desktop support and lab assistance where I maintained, configured, and updated hardware and software, resolved user tickets, and provided both on-site and remote support. I have supported students, faculty, and enterprise customers while developing practical troubleshooting skills.
I hold a B.S. in Computer Science and bring strong communication, responsibility, and foundational knowledge in Linux and databases. I seek to apply my cybersecurity and support experience to roles that value reliability, growth, and continuous learning.
Experience
Work history, roles, and key accomplishments
Endpoint Security Engineer
AhnLab
Jul 2023 - Dec 2024 (1 year 5 months)
Provided technical support for endpoint security products, handled server setup and product upgrades, and resolved customer inquiries to maintain product reliability.
Desktop Support Intern
Union College
Jan 2022 - Apr 2022 (3 months)
Maintained and configured hardware and software, resolved IT support tickets, and provided on-site and remote assistance to employees.
Mac Lab Assistant
Union College
Aug 2019 - Apr 2022 (2 years 8 months)
Supported iMac labs by instructing users on software, troubleshooting printers and computers, and assisting students and faculty with technical inquiries.
Education
Degrees, certifications, and relevant coursework
Union College
Bachelor of Science, Computer Science
2019 - 2023
Grade: 3.64 / 4.0 (Cum Laude)
Activities and societies: Mac Lab Assistant (Aug 2019–Apr 2022); Desktop Support Internship (Jan–Apr 2022); courses included Cybersecurity at Korea IT Academy
Bachelor of Science in Computer Science with coursework and practical experience in IT support, endpoint security, and hardware/software maintenance; graduated May 2022.
Availability
Location
Authorized to work in
Job categories
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