b jack
@bjack
Senior engineering leader driving platform modernization, reliability, and scalable distributed teams.
United StatesWhat I'm looking for
I am a senior technology executive with 20+ years leading high-volume transaction processing and billing platforms across SaaS, Insurance, and FinTech, driving platform modernization and cloud-native transformations.
I have a proven track record delivering revenue-critical, highly available systems in regulated environments, setting technical direction, reducing architectural complexity, and increasing product engagement and developer velocity.
I build and scale globally distributed engineering organizations, establish metrics-driven execution, foster ownership and psychological safety, and translate technical tradeoffs into clear business impact for executive stakeholders.
Experience
Work history, roles, and key accomplishments
Led a large revenue-critical engineering organization for GEICO’s enterprise Sales Platform, increasing product engagement by 51% and online auto closure by 18% while scaling the team from ~70 to 120 engineers and improving engineer effectiveness 33%.
Senior Software Engineering Manager
GoodLeap LLC
May 2021 - Sep 2022 (1 year 4 months)
Scaled and operationalized engineering teams from 7 to 40+ engineers, increased delivery by 30%, and led a 16-engineer team to deliver a TypeScript/React/.NET application that improved user engagement by 25% and loan closure by 40%.
Led North America engineering teams delivering mission-critical financial applications, reduced time-to-proficiency 40%, achieved 99.99999% order success rate, and cut defects by 60% through DevOps and CI/CD improvements.
IT Program Manager / Director
Companion Data Services
Jan 2004 - Jan 2018 (14 years)
Provided executive leadership for large-scale secure enterprise platforms, founded a Cloud Center of Excellence across AWS/Azure/private cloud, and contributed to winning contracts generating $50M annual revenue while reducing support headcount 35%.
Education
Degrees, certifications, and relevant coursework
b hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
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