Bilal Hassan Malik

Develop and enhance Mentora Warehouse Management System (WMS) across frontend, backend APIs, database components, and warehouse operations. Contribute to AI-based recruitment and headhunting applications as secondary initiatives.

Engineered an AI-powered cold email marketing system integrating Apollo lead retrieval, MillionVerifier email verification, and LLM-generated hyper-personalized outreach. Built Repple.ai, a Chrome Extension using NLP to detect harmful search queries and redirect users to crisis support resources.

Spearheaded multiple LLM-powered solutions for US clients, including dynamic persona creation and personalized AI chatbots, achieving 95% client retention. Built LangGraph-based agentic pipelines and deployed scalable FastAPI backends on AWS EC2, reducing manual research time by 70% and achieving 30% cost optimization.

Designed and annotated multi-step agent tasks for the Google Generalized Agents project, evaluating agent execution and comparing responses from multiple LLMs. Applied project-specific rubrics to assess model behavior and produce structured evaluation feedback.

Led the AI department, overseeing end-to-end delivery of AI/ML initiatives, defining technical roadmaps, and mentoring a team of AI/ML engineers. Engineered NLP pipelines and deployed LLM-powered chatbots, improving operational efficiency by 30% and reducing response latency by 25%.

Designed and deployed LLM-powered agentic systems using graph-based workflows with advanced function calling, context routing, and long-term memory management. Built production-grade RAG pipelines for enterprise knowledge bases.

Developed RAG-based question-answering systems using Llama-2, Llama-3, Mistral-7B, and GPT-4 with LangChain integration. Built computer vision pipelines using YOLOv5 for real-time object detection achieving 94% detection accuracy.

Pursued a Bachelor of Artificial Intelligence degree at the University of Management & Technology in Lahore, Pakistan.

Completed the Generative AI and Large Language Models certification on Coursera.

Completed the Machine Learning in Production certification on Coursera.

Completed the Supervised Machine Learning certification on Coursera.

Completed the ChatGPT Prompt Engineering for Developers certification from DeepLearning.AI.

Completed the Building Systems with the ChatGPT API certification from DeepLearning.AI.

Completed the LangChain for LLM Application Development certification from DeepLearning.AI.

Completed the LangChain: Chat with Your Data certification from DeepLearning.AI.

Completed the Multi AI Agent Systems with crewAI certification from DeepLearning.AI.

Earned the IEEE Research and Academic Resources Certification.