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Bhavana Raghavendra Purohit

@bhavanaraghavendrapu

Cybersecurity analyst at PrimeEra Medical Technologies, investigating Tier-3 incidents and vulnerabilities in medical-device environments.

Germany

Message

At PrimeEra Medical Technologies Private Limited, I investigated security incidents and vulnerabilities involving medical-device endpoints. I performed Tier-3 analysis and root-cause investigations, coordinating remediation with hospital IT teams, engineers, and vendors.

I analyzed endpoint and SIEM telemetry, logs, and alerts, and used Windows Sysinternals and forensic techniques to investigate malware and persistent threat vectors. I also supported endpoint protection, patching, and vulnerability remediation.

Previously, at Trellix Software India Private Limited and McAfee Software India Pvt. Ltd., I investigated complex customer security incidents using telemetry, logs, and system-level evidence. I hold CISM, ISO/IEC 27001 Lead Auditor, AZ-500, and AZ-104 credentials.

Experience

Work history, roles, and key accomplishments

Cybersecurity Consultant / Specialist

PrimeEra Medical Technologies Private Limited

Jun 2024 - Jun 2026 (2 years)

Investigated security incidents and vulnerabilities involving medical-device endpoints, coordinating with hospital IT teams and vendors. Performed Tier-3 security analysis and root-cause investigations in a critical healthcare environment.

Incident Response Tier 3 Analysis Root Cause Investigation SIEM Endpoint Security EDR Vulnerability Management Malware Analysis Windows Sysinternals Forensic Analysis Security Assessments remediation

Customer Success Engineer

Trellix Software India Private Limited

Oct 2022 - May 2024 (1 year 7 months)

Provided advanced technical security support for enterprise endpoint security solutions including Trellix ePO, ENS, and EDR. Investigated complex customer security incidents through log analysis, telemetry review, and root-cause analysis.

Trellix Epo Trellix Endpoint Security (ENS)EDR Endpoint Security incident investigation Log Analysis Troubleshooting Root Cause Analysis Client Communication engineering collaboration

Technical Support Engineer

McAfee Software India Pvt. Ltd.

Oct 2018 - Oct 2022 (4 years)

Delivered technical support for enterprise security products and investigated complex endpoint and security events. Performed structured troubleshooting and root-cause analysis using product telemetry, logs, and system-level evidence.

Technical Support Endpoint Security Troubleshooting Root Cause Analysis Telemetry Analysis Log Analysis Product Deployment Configuration Escalation Management

Customer Service Representative – Thomson Reuters Account

IBM

Oct 2015 - Oct 2018 (3 years)

Provided customer-facing service support, issue investigation, documentation, and resolution in a structured enterprise environment. Built a foundation in stakeholder communication, structured problem-solving, and service delivery.

Customer Service Issue investigation Documentation Stakeholder Communication Problem Solving Service Delivery