At Exochos BPO, I created and published branded content for Google Business Profiles and company websites using Canva. I also organized service photos and applied company branding to posts for HVAC and plumbing businesses.
I monitored customer reviews across Google, company websites, and GoHighLevel, and audited Local Services Ads inbound calls to categorize leads according to company criteria.
I maintained digital assets and records using Google Drive and CRM systems. My work also included organizing documents and supporting customer communication.
Before that, I taught English at TalkFun Korea, ItoI Progress France, English Central, ICanConnect Vietnam, EXXO BPO, and Destiny International Academy Inc. I taught learners from children to working professionals, managed schedules, and maintained accurate records.
