At Dals Ltd, I tested interconnected SaaS applications for interpretation and language service operations, including real-time video apps, a booking and billing platform, and chat translation. I also checked application behaviour in live production after releases.
After six months, I was promoted from QA Engineer and took on team leadership responsibilities. I introduced early test case preparation, Gherkin scenarios, and Three Amigos sessions to identify requirements gaps before implementation.
Previously, I tested a customer portal at HF Mixing Group, Farrel Ltd and desktop SAP and browser-based ERP applications at 3M. I created test cases and reports, tracked defects in Jira, and supported users with troubleshooting and guidance.
