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Ayan Sau

@ayansau

Generative AI Data Analyst specializing in LLM evaluation, RLHF, and multimodal alignment.

India
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What I'm looking for

I’m looking for a role focused on LLM/GenAI evaluation, RLHF, and multimodal + multilingual alignment, where I can run QA/QC, response ranking, and safety checks, collaborate with global teams, and improve model quality through high-precision training data.

I’m a Generative AI Data Analyst with 3+ years of experience driving LLM evaluation and training quality through LLM evaluation, RLHF, and human preference evaluation. I work across text, image, audio, and video to assess accuracy, safety, reasoning, instruction-following, and user preference—turning findings into actionable improvements.

I’ve led QA/QC audits for annotations and model evaluations, performing response ranking and re-evaluation to maintain consistency and inter-annotator agreement. I actively identify hallucinations, bias, misinformation, and policy violations, providing structured feedback that supports model alignment and response reliability.

I also bring strong multilingual localization experience, conducting evaluations across English, Bengali, Hindi, and more to improve cultural relevance and alignment. Alongside GenAI work, I’ve built a technical support foundation and data labeling expertise—supporting high-quality training data for large-scale AI systems while meeting accuracy and productivity targets.

Experience

Work history, roles, and key accomplishments

Alignerr logoAL
Current

Generative AI Specialist

Sep 2025 - Present (10 months)

Evaluated and compared AI-generated responses across domains for accuracy, reasoning, factuality, and instruction following. Performed response ranking and preference evaluation, conducted multimodal/text/audio evaluation, ran error analysis (hallucinations and safety issues), and completed QA/QC reviews to support multilingual model alignment.

RWS Group logoRG
Current

Data Labelling Expert

Jan 2024 - Present (2 years 6 months)

Conducted high-precision data annotation for machine learning applications including sentiment analysis, NER, content moderation, and text classification. Reviewed datasets for consistency, balance, and linguistic accuracy, supported QA/inter-annotator agreement processes, and delivered expert labeling for large-scale client projects.

Gigmo Solutions logoGS

Technical Support Executive

Feb 2024 - May 2026 (2 years 3 months)

Provided B2B and B2C technical support for Autodesk customers via chat and email, troubleshooting connectivity, serial activation, licensing errors, account verification, and installation issues. Supported Autodesk products (e.g., AutoCAD, Revit, Fusion 360, Navisworks, Inventor, 3ds Max, Maya, Civil 3D, BIM 360) and assisted with licensing management, multi-user network deployments, and complianc

Startek logoST

Operations Executive - Support Coord

Jun 2023 - Feb 2024 (8 months)

Supported Zomato backend operations by resolving order-related and system-level discrepancies and acting as a key liaison between customer-facing teams and technical backend teams. Used Excel and Google Suite to maintain daily reporting for order tracking and escalation patterns and supported chatbot development through video/image annotation.

PlanetSpark logoPL

Operation and Audit Intern

PlanetSpark

Jan 2023 - May 2023 (4 months)

Evaluated over 10 demo sessions daily against predefined quality parameters and provided feedback to leadership on teacher skills and methodologies. Resolved teacher inquiries via phone and email and handled technical/platform-related concerns while collaborating with trainers and coaches.

Teleperformance logoTE

Customer Service Associate

Jul 2022 - Jan 2023 (6 months)

Provided end-to-end technical support to Flipkart customers for electronics such as smartphones, laptops, desktops, smartwatches, IoT devices, and related products. Handled voice and chat inquiries, resolved hardware/software setup and usage issues, escalated complex cases to authorized service centers, and documented resolutions in internal CRM tools.

Education

Degrees, certifications, and relevant coursework

NSOU logoNS

NSOU

Bachelor of science, Zoology

2018 - 2021

Grade: 7.4

West Bengal Council of Higher Secondary Education (WBCHSE) logoWW

West Bengal Council of Higher Secondary Education (WBCHSE)

Higher Secondary in Science, Science

Grade: 58.8%

Completed Higher Secondary in Science under WBCHSE, scoring 58.8%.

Tech stack

Software and tools used professionally

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