Augustine Augustina

I run multiple email inboxes with timely, professional responses, keeping digital records accurate and organized while handling research for client projects.

At Ivory House Solutions Ltd, I’ve also supported administrative document preparation and virtual office tasks, always maintaining confidentiality and attention to detail.

Before that, I worked as a Customer Support Representative at Entourage Integrated Trust Limited, answering customer inquiries by email and phone, updating support tickets, and escalating complex issues to keep resolutions moving—plus building support documentation and knowledge resources.