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Aswathy Srijith

@aswathysrijith

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Finance professional with strong skills in HR and customer relations.

India

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative work environment.

I am an MBA graduate specializing in Finance and Human Resource Management, with a strong academic record of 72% from Bharathiar University. My professional journey began in customer relationship management, where I honed my communication and interpersonal skills while working at Hinduja Technology & Media Telecommunication Ltd and FirstSource Solution Ltd. Currently, I serve as an Assistant Branch Manager at Muthoot Finance Ltd, where I manage financial transactions, maintain client relationships, and oversee accounting activities.

Throughout my career, I have developed a keen ability to analyze financial trends and prepare comprehensive reports. My experience includes cash handling, bank reconciliation, and ensuring compliance with KYC documentation. I am proficient in multiple languages and have a solid grasp of MS Office and Tally ERP 9, which aids in my ability to prepare detailed financial spreadsheets and presentations. I am passionate about creating a collaborative work environment that fosters team spirit and drives organizational success.

Experience

Work history, roles, and key accomplishments

Current

Assistant Branch Manager

Current

Muthoot Finance Ltd

Aug 2013 - Present (11 years 10 months)

Managed accounting and bookkeeping activities, ensuring accurate financial records and compliance. Investigated complex financial transactions, prepared comprehensive reports, and maintained strong client relationships.

Accounting Bookkeeping Financial Analysis Client Relationship Management Bank Reconciliation Insurance

Customer Relationship Officer

First Source Solution Ltd

Jul 2008 - Present (16 years 11 months)

Served as a Customer Relationship Officer, focusing on client satisfaction and issue resolution. Handled customer inquiries and provided support to ensure positive customer experiences.

Customer Service Customer Relationship Management Communication Problem Solving Customer Support

Customer Relationship Officer

Hinduja Technology & Media Telecommunication Ltd

Nov 2007 - Present (17 years 7 months)

Worked as a Customer Relationship Officer, responsible for managing customer interactions and addressing concerns. Contributed to maintaining strong customer relationships and service quality.

Customer Service Customer Relationship Management Communication

Education

Degrees, certifications, and relevant coursework

Bharathiar University

Master of Business Administration, Finance & Human Resource Management

Grade: 72%

Completed an MBA with a specialization in Finance and Human Resource Management, achieving an aggregate of 72%. Gained knowledge in executing financial management processes and analyzing revenue and expense trends.

M G University

Bachelor of Business Administration, Business Administration

Grade: 65%

Obtained a Bachelor of Business Administration degree, securing 65% marks. Developed foundational knowledge in business principles and administration.