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Ashraf aref User

@ashrafarefuser

Clinical quality administration candidate with pharmacy experience verifying prescriptions, identifying discrepancies, and maintaining accurate records.

Egypt

Message

What I'm looking for

I’m seeking to apply my healthcare foundation and experience in verification, documentation, and procedure adherence to clinical quality documentation and administrative support.

In community pharmacy, I verified prescription and product information, identified discrepancies in orders, labels, and records, and maintained accurate documentation using established procedures.

As a Customer Support Intern at Nogigiddy, I responded to customer inquiries in writing, documented interactions, and researched information to support accurate responses. I’m pursuing PharmD / Clinical Pharmacy education at Minia National University and seeking to apply my healthcare and documentation experience to clinical quality administration.

Experience

Work history, roles, and key accomplishments

Customer Support Intern

Nogigiddy

Jan 2025 - Dec 2025 (11 months)

Reviewed and responded to customer inquiries in writing, documented interactions, and conducted online research to verify information. Prioritized and routed issues independently in a remote environment.

Written Communication Documentation Online Research Issue Prioritization Remote Collaboration Independent work

Pharmacy Assistant

Community Pharmacy

Jan 2016 - Dec 2024 (8 years 11 months)

Verified prescription and product information for accuracy, identified discrepancies, and maintained accurate records. Communicated healthcare-related information clearly to customers and handled sensitive information carefully.

Prescription Verification Product Detail Verification Discrepancy Identification Record keeping Client Communication Confidential Information Handling Attention To Detail Process Adherence

E-learning Support Volunteer

Coursera

Oct 2024 - Dec 2024 (2 months)

Reviewed learner questions and provided accurate responses based on structured platform guidelines. Applied consistent quality standards to written communication and managed information requests.

Written Communication Quality Standards Information Management Accuracy Organization

Student Helpdesk Volunteer

Minia National University

Mar 2024 - Jun 2024 (3 months)

Verified and communicated accurate information to students using standard procedures. Organized and documented information requests and maintained accurate records.

Information verification Communication Skills Documentation Record keeping Process Adherence

Education

Degrees, certifications, and relevant coursework

Minia National University

PharmD, Clinical Pharmacy

2024 -

Pursuing a PharmD in Clinical Pharmacy with expected graduation in 2030. Coursework covers healthcare terminology, scientific information handling, documentation accuracy, and pharmacology.