Ashley Thompson

I’m an administrative and customer-service professional with 10+ years of leadership experience, focused on overseeing daily operations and delivering exceptional support to patients and clients.

In my current role as Administrative Lead | Family Dental Care, I manage front office operations, track daily and monthly office metrics, handle insurance verifications, and lead my team to meet performance standards. I also analyze key KPIs and aging reports to keep operations running smoothly.

Previously, as Office Manager | Advanced Prosthodontics & Implant Esthetics, I oversaw a team of 10+ employees, analyzed daily key performance indicators, and ensured daily/monthly goals were met through strong organization and communication. Earlier, as Assistant Office Manager | Aspen Dental, I supported treatment-plan and financial discussions while managing scheduling and the front office team.