At HSBC, I coached four cross-functional DevOps teams of more than 60 people through Agile and SAFe transformations. I helped strengthen global anti-money laundering and compliance monitoring systems by incorporating GenAI capabilities and secure cloud automation.
I facilitated Scrum ceremonies and worked with Product Owners on roadmaps, backlogs, and shared Definition of Ready and Definition of Done milestones. I also introduced Agile health checks and used team velocity, sprint reports, and epic burn-downs to support transparency and stakeholder feedback.
At HSBC, I coordinated cloud platform services and created Jira automations using advanced JQL, reducing manual tracking overhead by 80%. My Scrum Master credentials include PSM I, PSM II, and SAFe Agilist certification.
Earlier at HSBC, I worked as an Associate Software Engineer II, maintaining IBM MQ middleware workflows across Linux and Windows environments. I also participated in the Fraud Risk IT DevOps transition, using Jenkins to automate production pipelines and supporting platform stability.
