Ashawnti Hendry

Assessed patients, completed weekly visits, and evaluated patients for continued care, communicating with physicians regarding required patient care. Admitted, discharged, and re-certified patients based on insurance needs, and performed vital signs and full head-to-toe assessments.

Provides comprehensive case management services for both inpatient and observation patients, identifying those at risk for adverse outcomes during care transitions. Coordinates and drives the discharge plan by collaborating with the multidisciplinary healthcare team and ensuring appropriate post-acute medical needs.

Assessed, planned, implemented, and evaluated patient care in accordance with unit and hospital standards and policies, demonstrating respect for co-workers and developing positive working relationships. Participated in hourly rounding and incorporated caring model behaviors and culturally competent care into daily practice.

Served as a frontline agent for preventing fraud, taking calls and assisting customers with their needs. Made account changes per cardholder requests and created/solved cases to maintain account status.

Assisted customers with their needs by taking calls, requesting policies, issuing loans, and resolving funds. Managed customer inquiries and ensured smooth processing of title-related transactions.

Currently studying Medical Coding, focusing on the principles and practices of medical classification systems. Developing expertise in accurate coding for healthcare services.

Completed an Associate of Science in Nursing program, gaining foundational knowledge and practical skills essential for a registered nurse. Focused on core nursing principles and patient care.

Pursued a Bachelor of Science in Nursing, expanding on clinical knowledge and leadership skills. Engaged in advanced nursing concepts and comprehensive patient management.